Last updated: 16 September 2026
1. About Glasgow Windows
Glasgow Windows is a trading name operated exclusively by Arctic Improvements Ltd, a company registered in Scotland under company number SC729603.
Registered office:
Arctic Improvements Ltd
200 Carmichael Street
Glasgow
Scotland
G51 2QU
Throughout these Terms and Conditions, references to “Glasgow Windows”, “Arctic Improvements”, “we”, “us” or “our” mean Arctic Improvements Ltd.
The website www.glasgowwindows.com is operated by Arctic Improvements Ltd to provide information about our home improvement products and services and to allow customers to request information, quotations and appointments.
Enquiries submitted through Glasgow Windows are received and handled directly by Arctic Improvements Ltd. Glasgow Windows is not a comparison website or an independent lead-generation service selling enquiries to multiple installers.
2. Use of This Website
By accessing or using this website, you agree to these Terms and Conditions.
You must use this website only for lawful purposes and must not:
- attempt to gain unauthorised access to the website, server or associated systems;
- introduce viruses, malware or other harmful material;
- interfere with the normal operation or security of the website;
- use automated systems to extract or reproduce substantial parts of the website without permission; or
- use the website for fraudulent, misleading or unlawful purposes.
We may restrict or suspend access where we reasonably believe the website is being misused.
3. Our Services
Arctic Improvements Ltd provides home improvement products and services which may include windows, doors and related installation services.
Information displayed on the website is intended as general information only.
Product ranges, specifications, colours, designs, availability, prices, promotions and other details may change from time to time.
A request submitted through the website does not create a contract between you and Arctic Improvements Ltd.
Any quotation, order or contract for products or installation services will be subject to the specific quotation, order documentation and contractual terms supplied to you by Arctic Improvements Ltd.
Where there is a conflict between these website Terms and the terms of a signed customer contract, the terms applying to the customer contract will take precedence in relation to that purchase.
4. Quotations and Enquiries
You may use the website to request a quotation, consultation, survey or further information.
Submitting a form does not oblige you to purchase any product or service.
We may contact you using the details you provide for the purpose of:
- responding to your enquiry;
- discussing the products or services you have requested;
- arranging an appointment or survey;
- preparing or following up a quotation; and
- providing information directly related to your enquiry.
Your enquiry goes directly to Arctic Improvements Ltd and is not sold to unrelated lead buyers or distributed to multiple independent installers.
Information about how we use personal information is provided in our Privacy Policy.
5. Prices and Promotions
Any prices, discounts or promotional offers shown on the website are subject to availability and any conditions stated with the relevant offer.
Unless expressly stated otherwise, information displayed on the website should not be treated as a binding quotation.
A final price will be confirmed by Arctic Improvements Ltd following the appropriate assessment, survey or quotation process.
We reserve the right to amend or withdraw promotions, subject to any rights already acquired by customers under an existing contract.
6. Accuracy of Website Information
We take reasonable care to ensure that information published on this website is accurate and up to date.
However, photographs, illustrations, measurements, colours and product descriptions may be provided for general guidance and may differ from the final product.
Nothing on this website should be relied upon as technical, structural, financial or other professional advice specific to your property.
Where appropriate, specifications and suitability will be confirmed during the quotation or survey process.
7. Consumer Rights
Nothing in these Terms and Conditions affects your statutory rights as a consumer.
Products and services supplied by Arctic Improvements Ltd are subject to applicable UK consumer protection law, including rights relating to the satisfactory quality of goods, reasonable care and skill in the provision of services and remedies where applicable.
Any cancellation rights applying to a particular customer contract will be explained in the relevant contractual documentation where required by law.
8. Intellectual Property
Unless otherwise stated, the text, design, graphics, branding, layout and original content appearing on this website are owned by, licensed to or used with the permission of Arctic Improvements Ltd.
Third-party trademarks, logos and certification marks remain the property of their respective owners.
You may view and print pages from this website for your own personal and non-commercial use.
You must not reproduce, republish, distribute or commercially exploit website content without prior permission from the relevant rights holder.
9. Accreditations and Third-Party Marks
The website may display logos or references relating to manufacturers, certification schemes, warranty providers, industry bodies, review services and other organisations.
All third-party names and trademarks belong to their respective owners.
Their appearance on this website should be interpreted according to the specific membership, certification, product relationship or other arrangement applicable to Arctic Improvements Ltd and should not be taken to imply a broader endorsement where none exists.
10. Third-Party Websites
This website may contain links to websites operated by third parties.
We provide these links for information or convenience. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
You should review the terms and privacy information of any third-party website you visit.
11. Website Availability
We aim to keep the website available and functioning correctly, but we do not guarantee uninterrupted or error-free access.
We may modify, suspend or withdraw all or part of the website where reasonably necessary for maintenance, security, operational or business reasons.
12. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the extent permitted by law, Arctic Improvements Ltd is not responsible for losses arising solely from:
- temporary unavailability of the website;
- reliance on general website information where specific professional or contractual advice should reasonably have been obtained;
- third-party websites or services outside our control; or
- events outside our reasonable control.
Nothing in this section affects your statutory rights as a consumer or any rights arising under a contract you have entered into with Arctic Improvements Ltd.
13. Privacy and Cookies
Arctic Improvements Ltd is responsible for personal information collected through Glasgow Windows.
Our Privacy Policy explains how and why we collect and use personal data, the lawful bases we rely upon, who information may be shared with and the rights available to individuals.
The website also uses cookies and similar technologies. Where consent is required for non-essential cookies, you will be given an opportunity to manage your preferences.
14. Communications
When you make an enquiry, we may contact you where reasonably necessary to respond to that enquiry and provide the information, quotation or service you requested.
Marketing communications are handled separately and will only be sent where we have an appropriate lawful basis and where applicable consent or other permission required under UK law.
You can ask us to stop marketing communications at any time.
15. Changes to These Terms
We may update these Terms and Conditions periodically to reflect changes to the website, our services or applicable legal requirements.
The latest version will be published on this page together with the date it was last updated.
Changes will not retrospectively alter rights or obligations contained in an existing customer contract unless permitted by that contract and by law.
16. Governing Law
These Terms and Conditions and your use of this website are governed by the laws of Scotland.
Any dispute will be subject to the jurisdiction applicable under Scottish and UK law, without affecting any mandatory consumer rights regarding where proceedings may be brought.
17. Contact Information
Glasgow Windows is operated by:
Arctic Improvements Ltd
Company Number: SC729603
Registered in Scotland
Registered Office:
200 Carmichael Street
Glasgow
Scotland
G51 2QU
For questions concerning Glasgow Windows, an existing enquiry or these Terms and Conditions, please contact us using the contact details displayed on this website.
Glasgow Windows is a trading name operated exclusively by Arctic Improvements Ltd.
